If you are getting error message “No Loader is installed. Please contact support.“, you can fix it by using the following instructions.

1. Lets update ioncube

sh /scripts/update_ioncube

2. Check if ioncube is loaded

/usr/local/cwp/php71/bin/php -v

** If you get a message something like “ionCube PHP Loader” then it means that its installed and you can simply reload it by using the following command.

service cwpsrv reload

If above output didn’t show ioncube as loaded then you can add it by manually into the configuration

echo "zend_extension = /usr/local/ioncube/ioncube_loader_lin_7.0.so" >> /usr/local/cwp/php71/php.ini

After this cwpsrv reload will be needed

service cwpsrv reload