Admin Panel
If your root password is not working then the only option is to reset it via shell using passwd command.

If you also don't have shell/ssh/console access then you would need to request your hosting provider to recover the root password or try to recover it by yourself using a rescue boot.

mysql -e "show databases;"

* If you only get an output of databases without any error then all is ok with MySQL.
If you have some errors then you first need to fix them before going to the next step.

- rebuild cwpsrv configuration

sh /scripts/cwpsrv_rebuild_user_conf

Now you should be able to open the user panel, if you still have an issue then you should contact cwp support.

To upload a big file via File manager, we need to edit CWP PHP configuration.

First backup configuration file: /usr/local/cwp/php71/php.ini

cp /usr/local/cwp/php71/php.ini /usr/local/cwp/php71/php.ini.bak

Edit configuration file: /usr/local/cwp/php71/php.ini

nano /usr/local/cwp/php71/php.ini

Locate upload_max_filesize, post_max_size and memory_limit.
Change to your size, in this case we are using 500MB, please note that post_max_size and memory_limit need to be greater than upload_max_filesize

Example for 500MB File:

upload_max_filesize = 500M
post_max_size = 550M
memory_limit = 1024M
max_input_time = 300
max_execution_time = 300

* Save the file /usr/local/cwp/php71/php.ini

Edit configuration file: /usr/local/cwpsrv/conf/cwpsrv.conf

nano /usr/local/cwpsrv/conf/cwpsrv.conf

Edit line client_max_body_size and set it to 550M

client_max_body_size 550M;

* Save the file and restart cwp

sh /scripts/restart_cwpsrv

cpanel subdomain

If you will be using File Manager for uploading big files over the cpanel subdomain like example cpanel.domain.com then you would need to edit all your webservers also:

Nginx (File: /etc/nginx/nginx.conf)
client_max_body_size 550M;

Apache (File: /usr/local/apache/conf/httpd.conf)
LimitRequestBody 504857600

More Detailed Info

upload_max_filesize: By default this value is 64MB. We need to increase it to the maximum size of a single file that we want to upload.

post_max_size: It defines the maximum size of POST data that PHP will accept. This value should be greater than upload_max_filesize.

memory_limit: This sets the amount of memory a PHP script is allowed to use during its execution. Set this to a value greater than post_max_size so that PHP script can load and process the uploaded file.

max_input_time: This sets the maximum time in seconds a script is allowed to parse input data, like POST and GET. Timing begins at the moment PHP is invoked at the server and ends when execution begins. This would include populating $_FILES superglobal.

max_execution_time: The time a script is allowed to run after its input has been parsed. This would include any processing of the file itself.

Configure All user PHP versions on the server

If you need to configure all user PHP versions on the server: main PHP, PHP selector, PHP-FPM selector then you can use this script

Set Max upload file size to 128 MB

sh /scripts/php_big_file_upload 128

Example output:

sh /scripts/php_big_file_upload 128
New Configuration:
---------------------
upload_max_filesize = 128M
post_max_size = 133M
memory_limit = 152M
max_input_time = 300
max_execution_time = 300
---------------------
Editing File: /opt/alt/php52/usr/php/php.ini
Editing File: /opt/alt/php53/usr/php/php.ini
Editing File: /opt/alt/php54/usr/php/php.ini
Editing File: /opt/alt/php55/usr/php/php.ini
Editing File: /opt/alt/php56/usr/php/php.ini
Editing File: /opt/alt/php70/usr/php/php.ini
Editing File: /opt/alt/php71/usr/php/php.ini
Editing File: /opt/alt/php72/usr/php/php.ini
Editing File: /opt/alt/php73/usr/php/php.ini
Editing File: /opt/alt/php74/usr/php/php.ini
Editing File: /opt/alt/php80/usr/php/php.ini
Editing File: /opt/alt/php-fpm52/usr/php/php.ini
Editing File: /opt/alt/php-fpm53/usr/php/php.ini
Editing File: /opt/alt/php-fpm54/usr/php/php.ini
Editing File: /opt/alt/php-fpm56/usr/php/php.ini
Editing File: /opt/alt/php-fpm70/usr/php/php.ini
Editing File: /opt/alt/php-fpm71/usr/php/php.ini
Editing File: /opt/alt/php-fpm73/usr/php/php.ini
Editing File: /usr/local/php/php.ini

You can also use all flag to configure all services, example for 512Mb

sh /scripts/php_big_file_upload 512 all

It will configure: Nginx, Apache, CWP and PHP versions on the server
Note: For php-fpm you need to restart each version

- you have multiple tabs/windows open with the different session id
- your ip address has changed

Please note that you need to have the same session id for all open tabs and windows in the same browser.
If you get logout then you will need to close all windows as you will get a new session id on the login.

Where can I see my session id?
The session id is visible in your browser when you login to cwp, it looks like this:

http://IP:2030/cwp_c5297c3a606e05aa180757c2ba3a1656/admin/index.php

As admin/root you can also login into users panel with the root password.

How to login as a user by using the root account ?
On the user panel login prompt enter the users “username” and your root password.