1. Lets update ioncube

sh /scripts/update_ioncube

2. Check if ioncube is loaded

/usr/local/cwp/php71/bin/php -v

** If you get a message something like "ionCube PHP Loader" then it means that its installed and you can simply reload it by using the following command.

service cwpsrv reload

If above output didn't show ioncube as loaded then you can add it by manually into the configuration

echo "zend_extension = /usr/local/ioncube/ioncube_loader_lin_7.0.so" >> /usr/local/cwp/php71/php.ini

After this cwpsrv reload/restart will be needed

sh /scripts/restart_cwpsrv

Check if crond is working

# service crond status
crond (pid  1386) is running...

You can also check cron log file and see if cron script is executed

tail -n 20 /var/log/cron

If your cron script is executed in the log, then you can check the following
Login as root on the server, and then execute cron script as a user

#su USERNAME -s /bin/bash

Check that you will execute script as a user

whoami

Now you are ready to run your cron script manually, just execute your cron script, example:

/usr/local/bin/php /home/USERNAME/public_html/cron.php

You will see if you have any issue and you can do a quick fix.

Most common issues
- if file is executed via shell and not via http:// then the most common issue is that file needs to have execute permissions
You can try to fix that by using this command: chmod +x FILENAME
- remove line "SHELL=/usr/local/cpanel/bin/jailshell" from /var/spool/cron/USERNAME file
- make sure PHP bin file path is correct, example from PHP Selector /opt/alt/php72/usr/bin/php